ORLANDO, FL-September 18, 2006-In a move that will help clients drive Customer Service and Support (CSS) success, Corda Technologies today announced the launch of a new CSS solution. Nate Rhodes, vice president of Corda Solutions, along with top strategic dashboard technologists and CSS business experts, will work with clients to define, design and implement CenterView™ dashboards that will deliver greater business performance management for service organizations.

Corda's end-to-end CSS solution tracks KPIs like contract renewals, customer satisfaction, service penalty payments, bug rates and backlog in the standard configuration. These and customized KPIs are displayed in a dashboard view using interactive charts, graphs, maps and gauges. Decision-makers can quickly grasp the big picture, and then drill down to discover the hidden reasons behind the data.

"Corda's new CSS solution has it all-fast implementation of the KPIs that almost all service organizations track, plus strategic customization delivered by Corda's in-house dashboarding and CSS experts," said John Purvis, Corda CEO. "Nate Rhodes brings years of operational success to client needs. With Corda's advanced CenterView™ dashboarding capabilities, skilled technology team and extensive CSS domain expertise, customers gain insight into the KPIs that drive their business, fast deployment and strong ROI."

Mr. Rhodes has 20 years of experience in CSS management and strategy. He is a respected strategist and author who has designed and implemented world-class service offerings for global Fortune 500 companies.

CenterView™, which is at the heart of Corda's CSS solution is robust, flexible, scalable and can pull data from almost any source and assemble it into easy to understand dashboard views. CenterView™, combined with the efficient implementation process of the CSS solution, eliminates runaway consulting costs in the short term and optimizes P&L performance in the mid term. "In the long run," said Rhodes, "it will produce the bonanza of financial performance which comes from the instrumentation of the full service-profit chain."

"CSS is a process-intensive business. Corda's CSS solution will enable clients to track key metrics and drive world-class performance," Rhodes continued. "This new solution brings the right information in the right format to the right people at the right time."

With Corda's CSS Solution, customers can plan, design and implement a customized dashboard system that delivers strategic insight, agility and cost-savings. Corda estimates that most dashboards can be deployed in two to four weeks.

Corda Technologies is the leading provider of enterprise applications for creating dashboards and interactive data visualization solutions that enhance smart decision-making. For a decade, Corda has led the evolution of data visualization from static charts and graphs to interactive, intuitive executive dashboards. Its award-winning solutions include developer tools, enterprise server products and professional services that improve business performance and enable customers worldwide to enhance bottom-line results. For more information regarding Corda, its customers, awards and partners, please visit http://www.corda.com or call (800) 968-3240.

Company Contacts:
CORDA Technologies
Leslie Proctor
801 805-9409
801 805-9501 fax
leslie.proctor@corda.com