Customer Service Software Features

Corda’s Customer Service Software solution is built using CenterView™. CenterView is robust, flexible, scalable and can pull data from different sources and assemble it into easy to understand dashboard views.

• Track contract renewals, customer satisfaction, and service penalty payments with our customer service software
• Revenues, expenses, margins, and headcount are measured against targets with our customer service software
• View historical performance and trends to see business performance or identify areas for improvement with our customer service software

Corda’s customer service software solution measures all of the KPIs from the Customer Service Software business and builds them into a single display that shows you where the issues are. Our solution tracks SLAs, MTTR, backlog, bug rate, and many other important measures.

Try a free evaluation download of our Customer Service Software CenterView today.